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PRIVACY POLICY

Privacy Policy for C. Smith Paving & Landscaping

Last Updated: January 28, 2026At C. Smith Paving & Landscaping, we are committed to protecting the privacy and security of our customers in Bath, Somerset, and the surrounding UK areas. This policy explains how we collect, use, and safeguard your data to remain compliant with UK GDPR and Google’s service standards.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote or contact us:

  • Identity Data: Name and title.

  • Contact Data: Email address, telephone number, and physical address (for site visits and project delivery).

  • Technical Data: IP address, browser type, and usage data via Google Analytics (see Section 4).

2. How We Use Your Information

We use your data strictly for business operations, including:

  • Providing quotes and carrying out landscaping or paving services.

  • Communicating regarding project timelines or maintenance.

  • Internal record-keeping and tax compliance in the UK.

  • Improving our website experience based on user behavior.

3. Legal Basis for Processing

Under UK GDPR, we process your data because:

  • Contractual Necessity: We need your details to fulfill a paving or design contract.

  • Legitimate Interests: To respond to inquiries and improve our local services.

  • Consent: When you opt-in to receive specific updates or marketing.

4. Google Analytics & Cookies

Our website uses Google Analytics to understand how visitors interact with our site.

  • Google Compliance: We ensure that “IP Anonymization” is active where possible.

  • Cookies: Small files stored on your device help us remember your preferences. You can choose to “Reject” cookies via our cookie banner or browser settings.

5. Data Sharing

We do not sell or rent your personal data to third parties. We only share information with:

  • Sub-contractors or suppliers strictly necessary to complete your project.

  • Law enforcement or regulatory bodies if required by UK law.

6. Data Security & Retention

We implement robust security measures to prevent unauthorized access. We retain your data only as long as necessary to provide our services or to comply with UK legal/accounting requirements (typically 6 years for financial records).

7. Your Rights

As a UK resident, you have the following rights:

  • The right to access the personal data we hold about you.

  • The right to rectify incorrect information.

  • The right to erasure (“the right to be forgotten”).

  • The right to withdraw consent at any time.

8. Contact Us

If you have questions regarding this policy or how your data is handled, please contact us at:
C. Smith Paving & Landscaping

Important Next Steps for Google Compliance:

  1. Cookie Banner: Ensure your website has a clear pop-up asking for consent before loading non-essential cookies.

  2. Contact Details: Replace the bracketed placeholders above with your actual business email and phone number.

  3. Link in Footer: Place a link to this “Privacy Policy” in the footer of your website so it is visible on every page.

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